Illustrations

Illustrations help convey complex ideas in a simple way. They should be meaningful and reflect a user's context and emotional state.
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Use illustrations to guide users through tasks, explain complex workflows, or provide context in empty and error states. When applied correctly, illustrations add clarity and brand personality to Atlassian product experiences.

Types of illustrations

Follow the in-product illustration guidance (Atlassian only) when composing UI with illustrations.

Spot

Spot illustrations represent a single concept. Use them for empty states, error states, or celebrating big wins. Colorful spots add emphasis, while neutral spots work for more common tasks and less celebratory moments.

Four spot illustration examples labeled by use case: clarify state (a neutral gray empty-page icon), encourage action (people with a blue action button), inspire next steps (a colorful magnifying glass), and celebrate moments (a golden trophy)

Low-fidelity UI

Use low-fidelity UI for onboarding, spotlight feature tours, or explaining complex workflows where active UI would be overwhelming. Don't use actual screenshots in product, which creates a screen-within-screen appearance that can be confusing. Instead, use basic shapes, sharp corners, and mostly gray tones to compose low-fi UI.

Three spotlight onboarding modals, each containing a low-fidelity UI illustration: one showing a task board, one showing an AI chat interface, and one showing a screen recording

Ambient pattern

Patterns add texture and brand personality as background elements. Use patterns for messages or promotional areas that need visual interest but don't require a specific conceptual image.

Two examples of ambient patterns: a gray geometric pattern behind a bell spot illustration, and a green organic pattern as the background for a low-fidelity UI alerts panel

Choosing the right illustration type (quick reference)

TypeBest forGuidelines
SpotEmpty states, error states, celebrating big winsSpot gallery in Brand Foundations library (Atlassian only)
Low-fidelity UIOnboarding, spotlight feature tours, explaining workflowsLow-fi UI guidance (Atlassian only)
Ambient patternBackground elements for messages and promotional areasPatterns in Brand Foundations Library (Atlassian only)

Best practices

Use illustration intentionally

Before you start choosing an illustration, decide if it is really necessary. Visuals in product should always support the goal and context for the user, rather than being purely decorative.

An illustration accompanying a short message, reinforcing rather than replacing the copy

Do

Use illustration to support copy and surrounding elements. Illustration should work with the message, not replace it.

Multiple illustrations crowding a product interface, adding visual noise and cognitive load

Don’t

Excessive illustrations increase cognitive load. Consider icons, copy, ambient pattern, or other affordances before using illustrations.

Don't use Collage or decorative-only images in product

Collage is for marketing landing pages and communications only — it's too visually busy for in-product use.

A product dialog containing abstract geometric star shapes as purely decorative background elements, unrelated to the message content

Don’t

Don't use collage-styled or purely decorative illustrations in product (app) experiences.

Eight spot illustration variants all depicting a single concept — security and access — including keys, padlocks, a safe, and a tower

Do

Use meaningful spots, low-fidelity UI, or ambient patterns for in-product illustrations.

Using existing illustrations vs. designing new ones

Most cases call for using existing brand assets.

For big launches or complex new features requiring unique stories, custom illustrations may be needed. These require more time and usually involve working with creative and motion teams.

Other visual aids

Avatars, icons, and logos represent users, actions, and brands within the product.

  • Avatars represent users, projects, or other Atlassian entities.
  • Icons represent common actions and concepts along with text labels. Note that brand icons are different to product icons.
  • Logos represent branded Atlassian products and services.
  • Image component displays photos and illustrations with dark mode and responsive scaling support.

Resources (Atlassian only)

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